Support — Sourdough Tracker & Calculator

We usually reply within 1–2 business days.

Need help, found a bug, or have a feature request? We'd love to hear from you.

Contact us
Email: [email protected]

Frequently asked questions

Do I need an account to use the App?

No. Open the App and start baking right away. Your starters, bakes, recipes and journal are stored on your device.

Are the calculators free?

Yes. The baker's percentage, pizza‑dough and hydration calculators are free, forever. Sourdough Pro unlocks premium extras such as multiple starters with reminders, the temperature‑smart schedule, an unlimited journal and premium recipes.

How do I manage or cancel my subscription?

Subscriptions are managed through your Apple ID, not inside the App. On your iPhone open Settings → [your name] → Subscriptions, select Sourdough Pro, and change or cancel your plan. If you cancel, you keep access until the end of the current billing period.

How does the free trial work?

The Weekly plan includes a 3‑day free trial. You won't be charged during the trial. To avoid being charged, cancel at least 24 hours before the trial ends.

I bought Pro on another device / reinstalled the App. How do I get it back?

Open the paywall in the App and tap Restore. Make sure you're signed in with the same Apple ID you used for the purchase.

How do I delete my data?

Go to Settings → Delete all data in the App to permanently erase every starter, bake, recipe and setting on your device. Deleting the App also removes all locally stored content.

Why is my bake timing different from the schedule?

All timings and fermentation estimates are guidance, not guarantees. Real results depend on your flour, starter strength, room and dough temperature, and technique. Use the schedule as a smart starting point and trust your own judgement.

Privacy & Terms

Privacy Policy · Terms of Use (EULA)

© 2026 Vadim Semenko. All rights reserved.